WILMINGTON, MA — The Wilmington Recreation Department’s 2019 Concerts on the Common series continued on Wednesday, July 24 with a performance from The BackTrack Band. BackTrack featured a wide selection of classic songs from the 50’s, 60’s and 70’s.Wilmington Community Television was on hand to record the event. Watch the concert the below:—Video Playerhttps://s3.us-west-2.amazonaws.com/wilmington.castus-vod/vod/video/e4284e46-2b13-475f-a4c3-bab57e34cdcc/video.original.mp400:0000:0001:34:30Use Up/Down Arrow keys to increase or decrease volume.—Like Wilmington Apple on Facebook. Follow Wilmington Apple on Twitter. Follow Wilmington Apple on Instagram. Subscribe to Wilmington Apple’s daily email newsletter HERE. Got a comment, question, photo, press release, or news tip? Email firstname.lastname@example.org.Share this:TwitterFacebookLike this:Like Loading… RelatedVIDEO: Watch ‘Jimmy & The Jesters’ Perform A Concert On The CommonIn “Videos”Wilmington Concerts On The Common Series Continues With ‘BackTrack’ On July 24In “Community”VIDEO: Watch ‘Ball In The House’ Perform A Concert On The CommonIn “Videos”
A map of Guatemala. Photo: AFPA Guatemalan court on Wednesday sentenced a former soldier to 5,160 years in prison for the massacre of 201 peasants during one of the worst atrocities of the Central American nation’s civil war.The court found Santos Lopez “responsible as author” of 171 of the killings and sentenced him to 30 years for each, or 5,130 years in total.He received an additional 30 years linked to the killing of a surviving child, but the sentences are symbolic because Guatemala’s maximum prison term is 50 years.Lopez was a member of a US-trained counterinsurgency force called Kaibil. He was arrested in the United States and deported in 2016.According to the investigation, Lopez belonged to a patrol that committed the massacre in December 1982 in Dos Erres, on the border with Mexico. The soldiers were trying to recover about 20 rifles stolen by guerrillas during an earlier ambush which left 19 soldiers dead.The story of Dos Erres was told in the 2017 documentary “Finding Oscar,” executive-produced by Steven Spielberg, which recounts the search for another boy whose life was spared and who was then raised by one of the soldiers.A handful of other “Kaibiles” have been convicted, each receiving a sentence of more than 6,000 years in prison.Three others accused in the slaughter were jailed in the US for immigration violations. Several others are believed to reside in the United States.The massacre occurred during the rule of dictator Efrain Rios Montt, who himself was indicted on charges of genocide and died last April.Rios Montt allegedly ordered the murders of 1,771 indigenous Ixil-Maya people during his short reign in 1982-83, which came at the height of the 36-year civil war.According to the UN, about 200,000 people died or were made to disappear during Guatemala’s war, which ended in 1996.
Identify Your Time CommitmentHow many social networks or affinity groups are you a part of right now? Are you really using these groups or are you just a profile on a page?Social networking–like any form of networking–is about dedicating time. You have to spend time connecting with people, sharing ideas and understanding if they are a good fit for you or the possible lead you will send them. Investing time is the only way to reach this goal. Checking in for 10 minutes a day to update your profile status is not going to get you business. Additionally, not being involved in the tools you say you use can also send the wrong message to people who are reaching out to you in your community.The biggest pitfall of social media is the danger of spreading yourself too thin online. How many different profiles can you really maintain? There are applications that allow you to update your multiple profiles at one time, but that may not be the best strategy for building relationships with people online. Social networks that have different audiences often times require different types of updates. Think of it like dressing for the occasion–if you’re going to play golf, you dress accordingly and discuss different topics than you would if you went to a business management conference. Social network marketing is about understanding your audience and the etiquette that goes with each group.Stay Focused and EvaluateAfter you have reviewed the audience and decided to get involved in any social network you need to stay ask these questions to stay on point:What outcomes are you hoping to see from this community?How are you making it happen?How much time are you investing every day to reach your goals?What is your metric for evaluating your results?Staying focused on these items will help you decide whether to stay with one group or try another. You will only get out of the network what you put into it. 3 min read More on social media May 29, 2009 You’ve got traffic–but do you know what it means? Marshall Sponder does. Opinions expressed by Entrepreneur contributors are their own. Expand your web presence The Cost (and Payoff) of Investing in Social Media Every day, it seems like I have messages from people I know inviting me to join them on some new social network. These invitations are always intriguing–what is this new group all about? Will I get more business if I add myself to this group? The people who invited me to join are people I trust, and if they like it I should think about at least trying this new social network, right?Before you join, here are a few ways to strategize if that social network will work for you.Research the AudienceWhat is this new social network or affinity group all about? Is your potential customer in this group? To find the answers to these questions, spend some time looking at the demographics of the typical member. You can often find them by reviewing the information on the about page or the advertising section of the website. Check out third-party information on the community–this may include blogs, media outlets or research groups. Look for research that shows outcomes, not just the demographic or membership information.Talk to the people who invited you to join. What are they getting out of this new group? How much time do they spend networking with people? Have they closed business from relationships built on this new social network? What other value have they found? Growing a business sometimes requires thinking outside the box. Free Webinar | Sept. 9: The Entrepreneur’s Playbook for Going Global Register Now »
February 22, 2011 11 min read Free Webinar | Sept. 9: The Entrepreneur’s Playbook for Going Global This story appears in the March 2011 issue of . Subscribe » You know the clunky, unsightly cash register occupying all that real estate in your place of business? Say goodbye. It’s now a paperweight–a fossil, a relic of a bygone era where cash and plastic reigned supreme. The future of point-of-sale transaction processing lies in the mobile phone, the one thing your customers carry with them wherever they go–the one thing they absolutely never leave home without.Merchants have heard this prognostication before, of course. Pundits have forecasted the emergence of mobile wallets for roughly a decade. The tech sector has promised–but failed to deliver–a secure, alternative payment system that would accelerate the transaction process, increase customer spending and streamline operations. The kind of system that would be a godsend for verticals like quick-service restaurants and convenience stores. But mobile commerce always failed to take off.This time, though, things look different. (Really.) For starters, consumers are showing far more interest in making purchases using their mobile devices. Close to half of U.S. smartphone owners have either used their devices for mobile shopping or plan to do so in the imminent future, according to a survey conducted by ABI Research. Americans spent more than $3.4 billion on mobile shopping in 2010, up from $1.9 billion the previous year, the report says–and it predicts that online shopping will yield $163 billion in worldwide sales by 2015, representing 12 percent of total global e-commerce turnover.Credit the growth in part to exploding smartphone penetration. More subscribers than ever now carry the kind of cutting-edge devices necessary to make payments on the go.Sales of smartphones like Apple’s iPhone and handsets running Google’s Android mobile operating system represented 45 percent of all new U.S. mobile device purchases in November 2010, according to The Nielsen Company. Smartphone users now make up 31 percent of the total American wireless subscriber segment.The companies that provide mobile service are going all in on mobile commerce, too. Three of the four largest U.S. mobile operators are joining forces to launch Isis, a nationwide mobile transaction network rolling out with support from the likes of Discover Financial Services and Barclaycard US that promises to dramatically streamline the way businesses accept mobile payments. And a wave of other mobile payment options is emerging that will further simplify and secure shopping across the digital sphere.But consumer demand for mobile commerce and investment by the mobile industry mean nothing if retailers, restaurateurs and other small business owners don’t also commit to a mobile payment environment. And those businesses are poised to reap the greatest rewards. Beyond boosting transaction speed, security and convenience, mobile commerce also can create new opportunities for customer interaction–like coupons, promotional offers, appointment reminders and other incentives.Read on to learn about the innovation that will usher your business into the m-commerce era.The formation of Isis heralds a new age of payment options for merchants and consumersBuy and CellThe formation of Isis heralds a new age of payment options for merchants and consumersIn a sense, Isis is itself a startup that is helping make mobile commerce a reality for small businesses everywhere. It happens to have some heavyweight help behind it–which is why Isis has such a tremendous chance at succeeding.Isis is a nationwide mobile commerce network spawned in late 2010 that has the potential to connect 200 million wireless subscribers across the country with merchants equipped to accept mobile payments from their customers. It can do that because Isis is backed by Verizon Wireless, AT&T and T-Mobile USA–three of the four largest U.S. mobile operators in the U.S.Isis CEO Michael Abbott”There have been a lot of science experiments in this space, but you need scale and commitment to truly ignite innovation,” says Isis CEO Michael Abbott, a financial services veteran who was chief marketing officer of GE Capital before he signed on to helm Isis. Abbott calls his company “kind of a startup, but with three huge partners.””Merchants need to know that mobile payments are here,” he says. “We’re giving them the scale and commitment necessary to move forward.”The service Isis offers is simple: It will allow consumers to make purchases by swiping their microchip-equipped smartphones at corresponding reader units located at participating retailers. The process relies on something called near field communications, or NFC, which enables secure communications between two electronic devices in close proximity (about 4 inches apart).Isis also is building out its contactless payment platform in collaboration with Discover Financial Services, whose payment network is accepted at more than 7 million merchant locations nationwide. Few startups get a better start than that.The future of Isis hinges on building out NFC’s retail footprint and mindshare. Abbott welcomes the challenge.”I like to take raw materials to mold and create new things,” says the one-time electrical engineering student at Columbia University, who dedicates his free time to woodworking. “The idea is to bring [Isis] to every phone, and to give something to consumers that simplifies their lives. For that to happen, we have to be open to all merchants, all wireless carriers and all banks. That means we need a standard everyone can use. NFC technology is nothing new–there’s nothing that needs to be reinvented. [Point-of-sale] terminals and readers are already in stores.”Isis isn’t the only entity backing near field communications to connect merchants and customers. Handset maker Nokia has pledged to support NFC in all new smartphone models introduced this year. And Google announced late last year that NFC integration is included in the updated version of its Android mobile operating system.Research firm iSuppli anticipates worldwide shipments of mobile devices with built-in NFC capabilities will increase to 220.1 million units in 2014, up from 52.6 million in 2010. Perhaps most significant, contactless readers are already deployed in more than 100,000 U.S. merchant locations across the U.S.”The consensus in all markets is that contactless payments are going to evolve over NFC,” says James Anderson, vice president of mobile for MasterCard. “People believe that’s the right technology.”Isis is slated to roll out consumer trials in key geographic markets this year and into 2012. Barclaycard US is expected to be the first issuer on the network, offering multiple mobile payment products.But Abbott is already thinking far past mobile payments. In his mind, Isis will not only render cash, credit and debit cards obsolete, but also allow merchants to replace loyalty cards, coupons, event tickets and transit passes.Big Moves For Small PaymentsDon’t be fooled. Just because they’re called micropayments doesn’t mean the revenue opportunity is insignificant.Perhaps no company has made more real money selling virtual goods than social gaming giant Zynga, which reports that in-game digital transactions–for example, crops and livestock purchased by FarmVille players–account for roughly 90 percent of its annual revenues, a windfall of about $450 million in 2010.Zynga’s breakout success is all the more remarkable given the struggles that have long faced traditional publishers and media providers looking to monetize their content on the web. It’s been a different story on mobile phones, however. The days when subscribers routinely forked over a few bucks for a 15-second monophonic ringtone are over. In the current smartphone era, half of all iPhone owners download a premium application to their device each month. Mobile subscribers consistently exhibit their willingness to make small, impulse purchases on the go–a trend buoyed by the simplicity and efficiency of charging the transaction to their monthly wireless bill.New payment options that create viable alternatives to traditional cash and credit transactions will make mobile micropayments even easier. In late October, AT&T launched a mobile payment trial enabling its 93 million U.S. subscribers to charge music, movies and virtual goods directly to their monthly bill by entering their mobile number instead of their credit card or PayPal account information. AT&T rolled out the program in partnership with no fewer than three rival mobile payment solutions startups: BilltoMobile, Boku and Zong.”Isis is not just about putting mobile payment services on your phone, but delivering one simple, integrated solution that brings all your paper and plastic together,” he says. “We can create value in a lot of ways. For example, when you leave a store, a merchant can send a promotional offer to your phone, and it’s sitting there the next time you come back. It’s going to be a lot of hard work, but we have the scale and the support to finally catalyze the market.””Mobile payments enable you to reach a segment you can’t reach with credit cards and PayPal,” says Ron Hirson, Boku co-founder and senior vice president of marketing and business development. “Customers don’t always know their credit card information, but with Boku, you only have to enter your 10-digit mobile number. Mobile also allows you to reach people who can’t pay any other way, especially in emerging markets. Now merchants can sell to people they couldn’t before.”How many more people? Consider that there are roughly 177 million credit card holders in the U.S., compared with about 293 million wireless subscribers nationwide, or roughly 93 percent of the total American population. With international wireless subscribers surpassing the 5 billion milestone in late 2010, it’s no surprise that the global mobile payments market–including purchases of digital and physical goods as well as money transfers and point-of-sale transactions–is expected to explode from $170 billion in 2010 to almost $630 billion in 2014, according to Juniper Research.That growth depends on a solution that makes sense for consumers, mobile providers and merchants alike. Although the AT&T trial will go far in separating the contenders from the pretenders, on paper BilltoMobile, Boku and Zong offer similar solutions.BilltoMobile inked a deal with Verizon Wireless last March (between that and the AT&T partnership, the startup now has access to 65 percent of U.S. wireless subscribers). BilltoMobile’s Direct Mobile Billing service offers a secure two-step payment process requiring only seconds to complete: To make an online buy, consumers select BilltoMobile as their payment option, choose their wireless carrier and enter their mobile number and ZIP code. BilltoMobile transmits a pass code via text message, and once the code is successfully entered in the transaction window, the purchase is complete.”We provide a financial-grade system to the carrier, leveraging their existing billing model,” says Jim Greenwell, BilltoMobile president and CEO. “We’re not going to displace credit cards. Our model is about offering digital merchants greater incremental revenue.”Zong’s international operator partners include T-Mobile, Vodafone, Orange and O2. The firm is also the mobile payments provider for Facebook Credits and other social gaming and digital platforms. Like BilltoMobile, its solution incorporates a PIN code to authenticate a transaction.”The most important thing to a consumer is convenience,” says David Marcus, Zong founder and CEO. “That’s why we’re focused on mobile–there’s an enormous opportunity to increase convenience.”Boku–which boasts partnerships with 220 mobile providers in more than 60 countries–tweaks the formula: Instead of a code, consumers reply with a “Y” for “Yes” in response to its text-based purchase authorization. “What we’re doing doesn’t require consumers to upgrade their phone,” Hirson says. “We reach everyone on the web.”AT&T’s commitment to nurturing mobile micropayment options extends beyond marketing the BilltoMobile, Boku and Zong services. In conjunction with the partnership, the operator also agreed to reduce its cut of transaction revenues. In the past, carriers often claimed between 40 percent and 50 percent of digital media sales billed on their networks; terms of the AT&T deal are unknown (the company declined an interview request) but are said to be substantially more favorable to its technology partners and merchants. (BilltoMobile, Boku and Zong all take a small transaction fee on each purchase as well.)The growth of mobile micropayments depends on everyone in the value chain continuing to work together, BilltoMobile’s Greenwell says. After all, everyone stands to gain.”For now the focus is on digital goods, and from there it will move to nondigital goods. Eventually, mobile will evolve as a second-nature payment mechanism for all transactions under $100,” he says. “There’s nothing magical about this. It’s a simple model that benefits everyone. It’s beautiful in its simplicity.” Growing a business sometimes requires thinking outside the box. Register Now »
3 min read April 16, 2015 Register Now » Your smartphone is a dirty, dirty little thing. If scientists swabbed that grody brick for germs, they might find some of these nasties and, sadly, almost definitely the last one: E. coli, staphylococcus aureus, streptococcus, yeast and fecal matter. And, shoot, that’s just the short list, guys. It’s a vicious cycle. You touch your phone dozens of times a day at least, maybe even hundreds. And the germs you come into contact with from everything you paw between phone zone sessions — doorknobs, dollars, elevator buttons, toilet seats, etc. — get all over you and, inevitably, all over your precious phone, too. Yuck.Related: Hypochondriac’s Dream: Sickweather App Tells You Where Germs Lurk Near You Disinfectant wipes are a decent temporary solution, but they can’t kill all bacteria and viruses all of the time. And flimsy screen protectors are a pain to put on and typically don’t last very long. The bugs win, whatever you do. Microsoft knows this, and it feels your heebie-jeebies and wants to make it all better. Hopefully 99.9 percent better. Last week the tech behemoth briefly blogged about its new patent for a UV light system that it says could automatically disinfect mobile device touchscreens — and apparently even your fingertips as well.Related: Is Your Office Making You Sick?The potential antimicrobial cleaning system would be centered around a UV and visible light transparent film material that would go onto or in touchscreen-equipped devices. “UV light is emitted from a UV light source into an edge of the transparent film material in order to transfer the UV light through the transparent film material while remaining in the transparent film material through total internal reflection effect,” the patent reads, per the April 10 Microsoft blog post. “Some UV light exits the transparent film material at points of contact to disinfect fingertips and immediate surrounding areas through the frustrated total internal reflection effect.”We hope Microsoft moves forward with the fresh initiative. It could offer a nice, simple solution to a really disgusting problem, one that most of us would rather not think about and are too lazy to properly deal with on our own. Too bad the auto-cleaning system would probably only be available for the company’s own touchscreen gizmos, like Microsoft Surface tablets and Microsoft Lumia smartphones, as hinted at in the blog post.Related: The Makers of This Solar-Powered Technology Want to Eliminate a Global Sanitation Issue Free Webinar | Sept 5: Tips and Tools for Making Progress Toward Important Goals Attend this free webinar and learn how you can maximize efficiency while getting the most critical things done right.
An error in Uber’s systems on Wednesday led to people being charged 100 times what their ride should have cost. One user was charged $2,053 dollars on a ride that should have cost $20.53.The problems first surfaced in Washington, D.C. and San Diego but have since been reported as far afield as Paris. Similar issues have been reported for the UberEats service. Some customers received alerts from their banks about the charges or had their credit cards put on hold.Uber says the issue has been resolved and apologized for the problems caused, reports the Washington Post: “We understand that this has been frustrating. There was a known issue that caused your authorization hold to be very high. Our team has already fixed this issue. Thank you so much for your patience.”The inflated fares will be corrected to the right amount, so customers don’t need to call their bank to dispute the charges. However, the charges will continue to appear on credit card or bank statements “temporarily.”However, customers aren’t happy about the charges or about Uber’s lackluster customer service response:S/o to @Uber for the $1,400 charge on my account and shit for customer service. A phone number would be easier than Twitter don’t you think @Uber @Uber @Uber— Ceej (@cjlaiche) July 17, 2019Trying to find a number to call @Uber to dispute a charge of $1027. Apparently there is a “blue icon” in the app to contact 24/7 support but here I can’t see the icon nor can I a find a number to call @uber. Please look into this matter ASAP! #uber pic.twitter.com/sDSNiFiwx3— Parth Khadilkar (@ParthKhadilkar1) July 17, 2019WTF @Uber @Uber_Support a 1791.00 pending charge? How can a company this big not have an actually help desk number to call someone? pic.twitter.com/IfjlVpHUjR— Philip Cronin (@chitownphil) July 18, 2019 2 min read This story originally appeared on Engadget Free Webinar | Sept 5: Tips and Tools for Making Progress Toward Important Goals July 18, 2019 Attend this free webinar and learn how you can maximize efficiency while getting the most critical things done right. Register Now »